For employers

Published

Industry

Business, strategic management Jobs in Nigeria

54

jobs

ICS Outsourcing Nigeria Limited

Head Of Customer Service

Lagos, Nigeria

12 days remaining

Paga

Product Marketer

Lagos, Nigeria

9 days remaining

Wema Bank Plc

Commercial Relationship Management Officer (Ogun)

Lagos, Nigeria

22 days remaining

Wema Bank Plc

Commercial Relationship Management Officer (Abuja)

Lagos, Nigeria

22 days remaining

Wema Bank Plc

Commercial Relationship Management Officer (Rivers)

Lagos, Nigeria

22 days remaining

Wema Bank Plc

Commercial Relationship Management Officer (Abia)

Lagos, Nigeria

22 days remaining

Wema Bank Plc

Commercial Relationship Management Officer (Enugu)

Enugu, Nigeria

22 days remaining

Wema Bank Plc

Commercial Relationship Management Officer (Cross River)

Lagos, Nigeria

22 days remaining

Wema Bank Plc

Commercial Relationship Management Officer (Edo)

Lagos, Nigeria

22 days remaining

Get personalised job alerts directly to your inbox!

Wema Bank Plc

Commercial Relationship Management Officer (Lagos)

Lagos, Nigeria

22 days remaining

Country / Region

Africa
Kenya
Uganda

Fuzu

About Fuzu
Careers at Fuzu
Contact us

© Fuzu Ltd 2024

Head Of Customer Service

Closing: May 9, 2024

12 days remaining

Published: Mar 14, 2024 (2 months ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

Sign up to view job details.

Requirements
  • Bachelor's Degree in Business, Marketing, or a related field
  • 5+ years of experience in a customer service leadership role
  • Exceptional customer service and problem-solving skills
  • Excellent communication and interpersonal skills
  • Strong organizational and time management skills
  • Ability to lead and motivate a team of customer service professionals
  • Ability to analyze data and identify areas for improvement
  • Working knowledge of CRM systems and other customer service software.


Responsibilities
Requirements
  • Bachelor's Degree in Business, Marketing, or a related field
  • 5+ years of experience in a customer service leadership role
  • Exceptional customer service and problem-solving skills
  • Excellent communication and interpersonal skills
  • Strong organizational and time management skills
  • Ability to lead and motivate a team of customer service professionals
  • Ability to analyze data and identify areas for improvement
  • Working knowledge of CRM systems and other customer service software.


Job Description

  • The Head of Customer Service will responsible for overseeing the customer service team and ensuring that customers receive a positive experience with the company.

Tags

Business, strategic management jobs

Outsourcing, leasing industry jobs

Senior-level jobs

Jobs in Lagos

Jobs in Nigeria

Business, strategic management jobs in Lagos

Applications submitted via Fuzu have 32% higher chance of getting shortlisted.

Check out the following blog posts to support your job search